SHIPPING & RETURNS

Thank you for choosing ANNIYA REIS for your jewellery needs. We strive to provide you with the best possible shopping experience, including seamless shipping and hassle-free returns.

Shipping Information:

Processing Time: Please allow 2-4 business days for order processing. Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Options: We offer standard shipping and expedited shipping options for domestic and international orders. Shipping rates and delivery times may vary based on your location and selected shipping method.
Shipping Rates: Shipping rates are calculated based on the weight of your order and your shipping address. You will be able to view the shipping costs at checkout before completing your purchase.
International Shipping: Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.

Returns and Exchanges:

Our Guarantee: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of receipt.
Return Eligibility: To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Please include the original receipt or proof of purchase with your return.
Return Process: To initiate a return or exchange, please contact our Customer Care team at anniyareis@gmail.com with your order number and reason for return. Once your return request is approved, you will receive further instructions on how to return the item(s) to us.
Refund Processing: Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned item(s). Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer.

If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact our Customer Care team at contact@anniyareis.com. We are here to assist you and ensure that your shopping experience is enjoyable and stress-free.

Thank you for shopping with us!

Warm regards,
The ANNIYA REIS Team