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FREQUENTLY ASKED QUESTIONS

  • What materials are used in your jewellery?
    At ANNIYA REIS, we prioritise quality and craftsmanship. Our jewellery is crafted using premium materials, including ethically sourced gemstones and high-quality metals such as sterling silver, stainless steel, 14k,18k & 24k plated gold & gold vermeil.
  • How do I care for my jewellery?
    Proper care ensures the longevity of your jewellery. We recommend storing your pieces in a clean, dry place away from direct sunlight and moisture. Avoid exposure to chemicals, perfumes and lotions. Gently clean your jewellery with a soft cloth after each wear to maintain its shine.
  • What is your shipping policy?
    We offer fast and reliable shipping worldwide. Once your order is processed, you will receive a tracking number to monitor the status of your shipment. Please refer to our Shipping Policy page for more detailed information on shipping times and costs.
  • What is your return and exchange policy?
    We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 7 days of receipt. Please visit our Returns & Exchanges page for instructions on how to initiate a return or exchange.
  • How can I contact your Customer Care team?
    Our Customer Care team is here to assist you with any inquiries or concerns you may have. You can reach us via email at contact@anniyareis.com or through our Contact Us page. We strive to respond to all inquiries promptly during our business hours. We hope this FAQ section has addressed some of your questions. If you require further assistance, don't hesitate to reach out to us. Thank you for choosing ANNIYA REIS for your jewellery needs.
Green Satin
Diamond Bangle Bracelet
Decorating Wedding Table
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